Everyone Wins When Conversations Matter

Every single conversation you have with others needs to count. Unfortunately, as leaders we’ve become too busy and distracted by modern technology, consumed by efficiency and process, and less…human. On top of that, there are five very distinct generations of sales leaders in the market, each with their own style of communication. The Making Every Conversation Count – Leadership Communication Program teaches the lost art of communication in a cross-generational, multi-device world. Developed by a seasoned leader in the competitive mortgage market, you’ll learn best-of-class techniques for getting more from your conversations, not only with others, but with yourself.

Make Every Conversation Count programs:

For Leaders
For Sales
For Intergenerational Teams

Who Is This For?

Those in leadership roles who want to maximize communication skills to boost the performance, respect, and results of those around them.

Key Benefits

Effective Communication

Increase In Productivity

Increase In Confidence

Program Overview

This energetic training program focuses on the most essential communication skills needed for the challenging and competitive working environment of leaders today. Participants will learn a simple, yet effective communication model that will enable them to communicate more clearly and confidently with anyone. Build better rapport and improve your overall communication with others to make every conversation count for something.

Program Content

Eight, 60-to-90-minute, instructor led modules

Make Every Conversation Count for Leaders increases leadership communication effectiveness by focusing on eight key areas:

Module 1: Intro to the Four Styles of Communication

  • Discovering Your Own Personal Leadership Style
  • Understanding Other Styles
  • Discover People’s Reading Techniques

Module 2: Understanding Non-verbal Communication

  • Demonstrate Body Language that Engages Others
  • Matching Non-verbal Communication
  • Discover the Truths and Myths About Body Language

Module 3: Impacting and Influencing For Success

  • Communicating Your Vision
  • Influencing Alignment
  • Impacting Execution

Module 4: Impacting Four Dimensional Conversations

  • Conversations with Your Manager
  • Conversations with Your Peers
  • Conversations with Your Direct Reports

Module 5: Conversations with Yourself

  • Identify the Conversations that Hold you Back
  • Moving Beyond Self-Limiting Conversations
  • Creating a Winning Mindset

Module 6:  Asking Effective Questions

  • Use Questions to Structure the Conversation
  • Different Types of Questions
  • Being Comfortable with a “Pause”

Module 7:  Use Active Listening

  • Three Levels of Listening
  • Active Listening Tools
  • How to Listen Better?

Module 8:  Structure of an Effective Meeting

  • How to Have Effective 1 on 1 Conversations
  • How to Have Effective Sales Meetings
  • How to Have Effective Recruiting Conversations

Flexible and Customized Facilitation Options


1 to 2 Full Day Options


Half Day Options


1-on-1 Coaching

Maximize your ability to lead others through outstanding communication techniques and be viewed as an influencer in your market. Catalyze and improve the performance of your team, one conversation at a time.

Take yourself and your team to the next level of success!
Connect with Cindy Tomcak now, by calling: 402-533-4480
or by email—click the Connect button now.

Make Every Conversation Count Programs: For Leaders| For Sales | For Intergenerational Teams